Windows 7 : mise à jour vers Internet Explorer 11 impossible

IE11_main.log : Neutral package installation failed (exit code = 0x80092004 (2148081668)).

FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*~8\*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart"

FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*~9.*mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart"

FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*~10.*mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart"

FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*~11.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart"

FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-IE*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart"

En cas d'erreur 0x80070005, valider et continuer.


Run the Windows CheckSUR program. Download and install from here: (Windows6.1-KB947821-v34-x64.msu)

Récupérer Màj dans catalogue ou par recherche du style "KBxxxx x64"

Complément si problème du genre : Unavailable repair files: servicing\packages\Package_11_for_KB2656372amd646.1.1.0.mum servicing\packages\Package_1_for_KB2656372amd646.1.1.0.mum servicing\packages\Package_2_for_KB2656372amd646.1.1.0.mum servicing\packages\ servicing\packages\ servicing\packages\

Avec package non disponible car Windows6.1-KB2656372-x64.msu remplacé par Windows6.1-KB2656372-v2-x64.msu le récupérer dans

run IE11 install ( IE11-Windows6.1-x64-fr-fr.exe )

Complément si problème non réglé :

Step 0. ‘mklink /D c:\Windows\SysNative c:\Windows\system32’ in an elevated Command Prompt as you advised. But I had to do a few more bits for it to work for me. Step 1. Download a copy of IE11 from Microsoft and Run the IE11 installer and wait until it gets to the ‘Install Internet Explorer 11’ prompt. Do not close this window. Step 2. Go into ‘C:\Windows\temp’ and look for the most recently created folder with ‘IE’ at the beginning of it’s name. E.g. ‘IE1CF18.tmp’. Step 3. Go into that folder and verify that you can see the following two .cab files; ‘’ and ‘’. If you do, then carry onto the next step. If you don’t, then go back a level and try one of the other similarly named folders. Step 4. Use that folder name to create the path for the .cab files to be installed from. E.g.: C:\Windows\temp\IE1CF18.tmp Step 5. Now, substituting my example path with the one you determined in the last step, run an elevated Command Prompt and enter the following commands in the order listed: dism.exe /online /add-package /packagepath:C:\Windows\temp\IE1CF18.tmp\ /quiet /norestart dism.exe /online /add-package /packagepath:C:\Windows\temp\IE1CF18.tmp\ /quiet /norestart Step 6. When done, return to the ‘Install Internet Explorer 11’ prompt and click ‘Install’. With a bit of luck it should successfully install.